7Essencials is currently shipping all over India. We are working on enabling International Shipping soon.
At 7Essencials we understand how important it is to receive your purchased products in the finest condition, and on time. Know this - we work around the clock to try and get you your products in the shortest timeframe possible.
The shipping details for each individual product is mentioned on the product detail page. Depending on the products in your cart, your shipment may be split into two packages and shipping dates may vary. For the final shipping date of your order, please refer to the shipping details section on your cart page.
All our products are shipped out between 1 - 7 working days after the confirmation received from the customer in case of COD orders, depending on the products. In situations beyond 7E’s control, there may be circumstances, which cause a delay. In such cases, 7Essencials will ensure delivery in the earliest possible timeframe.
Returns & Exchanges:
7Essencials has a return policy, which is only applicable in case of damaged product received by customer or manufacturing defect in the product. We might request you to share an image of your product/s. For your order to qualify as a return or exchange:
- You must raise a return request by emailing us on Support@7essencials.com within 7 days of receipt of your order.
- Product packaging, labels & tags must not be tampered with.
- Product must be in perfect condition.
- Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
- For prepaid orders, in case of order cancellations or orders that go to abandoned cart, refund will be processed back to the same payment method via the payment gateway. Timeline for same would be 5-7 working days.
- Once you have requested for a return/ exchange, the product need to be sent by the customer(Self Ship) back to us.
- If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Refund will be credited after deduction of the shipping charges applied at the time of order.
The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
7Essencials reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.
Cash On Delivery:
- To avail COD Service, all items in the cart should be applicable for COD.
- In case your pin code is serviceable.
- You cannot open the box without making the payment at the time of delivery.
- If the product or packaging has been tampered with, do not accept the order.
- No credit/debit cards are accepted at the door under the Cash on Delivery method.
- Our prepaid payment options are recommended for seamless order experience and to select our safe contactless delivery option.
- Online payments can be made via Credit Cards, Debit Cards, Net Banking, UPI & e - Gift cards, Fund Transfer via NEFT/RTGS .
- Online payment options help us process your orders quicker.
- Pay at your doorstep by selecting the Cash On Delivery option.